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FAQ

If you are looking for a good tea, now start with Yamuzen.

Frequently asked questions regarding the manufacture of leaching
tea and the use of Yamuzen services are available.

Q [] How to apply for the tax invoice issuance?
A
Tax invoices are issued in electronic form.If you provide us with a copy of your business and your email address, 
we will issue a tax invoice in relation to the case.
If you have any special information (if you have the item name or content you want), please also fill out the contents and send it to us.

Q [] Is the payment by credit card okay?
A

However, please note that when paying by card, 

you must bring the actual card to be used and make the payment at Boxmaster headquarters.


Q [] Which shipping company do you usually use?
A
We mainly use Logen logistics as the shipping company.
You can receive the products within 48 hours from the date of shipment.

Q [] How is the shipping fee?
A
The shipping cost will be sent by cash on delivery, and you can inform us in advance for a pre-payment and a post-payment request. 

Q [] How will the products be shipped?
A
Depending on the volume of the manufactured product, courier delivery, delivery service, and quick service are possible. 

Q [] Is it possible to make a reservation for a meeting on the very day ?
A
If each other's schedules are correct on the day, it is possible, but you
must first submit a quotation inquiry via phone or website.

Q [] I want to visit and have a meeting with the company.
A

In order to schedule a meeting, you must first submit a quotation request on the phone or on the website.

After checking the schedule, our company informs you of the meeting schedule.




Q [] I want to use the production process as a marketing material.
A

If you ask the our employee, the employee will help you internally as much as possible.

In addition, if you want to proceed on your own, we will proceed through consultation


Q [Manufacturing] I want to see the production process in person.
A
The supervision schedule is negotiated in advance and proceeds.

Q [Manufacturing] I want to know about the process of manufacturing leaching tea!
A
We communicate with each other to provide quotations and work details.If you want a sample, the sample will be processed based on the information you provided. After confirming the sample and finally fixing it, we start the production of the finished product after proceeding with the down payment transaction.
For auxiliary materials required for products, both turnkey and private supply are available.
The finished product takes about 1-3 weeks from the date of securing subsidiary materials.
The final product will be shipped in a negotiated way to the desired shipping destination.

 


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