We solve frequently asked questions about
cosmetic manufacturing and use of D-Mine service.
How do I apply for a tax invoice issue?
Tax invoices will be
Please provide a copy of
your business registration card and your e-mail address and we will issue a tax
invoice related to the case.
If you have any special
information (if you have the product name or content you want), please also
fill out the contents and send it to us.
Can I pay by card?
However, for card
payment, you must bring the actual card to be used and make the payment at
What shipping company is responsible for shipping?
We are with Logen
Express as the main shipping company.
You can receive the
products within 48 hours from the date of shipment.
How about the payment for shipping cost?
The shipping cost will
be sent by cash on delivery, and you can tell us in advance if you need to make
a prepayment by our company.
How is the shipment processed?
Depending on the volume
of the manufactured product, courier service, delivery service, and quick
service are available.
Is it possible to arrange the meeting on the day?
If the same day schedule
is possible, you can have the meeting.
But you should first
submit a quotation inquiry on the phone or website.
I want to visit and have a meeting.
The meeting schedule
must be received by wire or on the homepage first, and the meeting schedule
will be notified after checking the schedule.
I would like to use the production process as a marketing material.
If you ask the internal
staff, the staff will be able to help you internally.
In addition, if you
would like to proceed on your own, we will proceed through consultation.
I want to see the production process for myself.
We discuss the schedule
of supervision in advance.
I want to know the progress of cosmetics manufacturing!
We can communicate with
each other about the work.
If you would like to
have a sample, the sample will be processed based on the information you have
After the sample
confirmation, the contract is finally processed and the product begins to be produced.
In the case of
subsidiary materials required for the product, both turn-key and supply from
customers are possible.
The finished product
takes about 1-3 weeks from the date of securing subsidiary materials.
The final product will
be shipped in a negotiated way to the shipping destination.